1. About This Privacy Policy
This Privacy Policy explains how COMPLANT CONSULTING LTD. collects, uses, stores and otherwise processes personal data in connection with complantconsulting.com (the "Website") and related communications.
COMPLANT CONSULTING LTD., based in Nicosia, Republic of Cyprus ("Complant", "Complant Consulting", "we", "us" or "our"), is the data controller responsible for the personal data described in this Privacy Policy.
For privacy-related enquiries or requests:
Email: info@complantconsulting.com
Telephone: +357 22 000516
We process personal data in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation ("GDPR"), and applicable data protection laws of the Republic of Cyprus.
2. Personal Data We Collect
The personal data we collect depends on how you interact with us.
When you contact us through the Website or otherwise communicate with us, we may collect:
- name
- email address
- business name or organisation
- telephone number
- job title or professional role, where provided
- country or business location, where provided
- information contained in your enquiry or message
- information relating to your business needs, project or requested consulting services
- correspondence and other information you choose to provide to us
The Website does not provide an online payment facility, and we do not collect payment card details through the Website.
When you visit the Website, certain technical information may also be processed automatically, including:
- IP address
- browser and device information
- operating system
- date and time of access
- pages visited
- referring website
- technical, security and diagnostic information
- cookie identifiers and consent preferences, where applicable
We do not intentionally request special categories of personal data through the Website. Please do not submit sensitive personal information unless it is genuinely necessary for a specific purpose.
3. How We Collect Personal DataWe may collect personal data:
- directly from you when you submit a Website form, contact us by email or telephone, request a consultation or otherwise communicate with us
- during discussions relating to a potential or existing consulting engagement
- from your employer or organisation where you act as its representative
- from a person or organisation that introduces you to us, where appropriate
- automatically through the Website and its technical infrastructure
Where personal data is obtained from a source other than directly from you, we will process it only where there is an appropriate legal basis and in accordance with applicable data protection law.
4. How We Use Personal Data
We may process personal data to:
- respond to enquiries
- communicate with prospective and existing clients
- understand consulting requirements and business needs
- arrange introductory calls or consultations
- prepare proposals, quotations or scopes of work
- provide and administer consulting services
- manage client and business relationships
- maintain business and project records
- operate, maintain and secure the Website
- detect or prevent technical problems, misuse or security incidents
- comply with legal, regulatory, tax or accounting obligations
- establish, exercise or defend legal claims
- send business or marketing communications where permitted by applicable law
We will not use personal data for purposes that are incompatible with the purposes for which it was collected unless the further processing is permitted or required by law.
5. Legal Bases for Processing
We process personal data only where an appropriate legal basis exists under the GDPR.
Pre-contractual steps and contracts
Where you contact us about consulting services in your personal capacity, processing may be necessary to take steps at your request before entering into a contract or to perform a contract.
Legitimate interests
Where you communicate with us as a representative, employee or contact person of a business or organisation, we may process your business contact information on the basis of our legitimate interests in responding to enquiries, developing and managing business relationships, providing professional services and operating our business. We may also rely on legitimate interests where necessary to operate and secure the Website, prevent misuse, maintain appropriate business records and protect our legal rights.
Legal obligations
We may process personal data where necessary to comply with legal, regulatory, tax, accounting or other obligations applicable to us.
Consent
Where processing requires consent, including the use of non-essential cookies or certain electronic marketing communications, we will rely on your consent.You may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
6. Website Forms and EnquiriesInformation submitted through the Website contact form is used to respond to your enquiry and, where relevant, to discuss potential consulting services. The Website currently allows users to provide information such as email address, name, business name, contact number and a message. Providing this information is voluntary. However, if you do not provide information reasonably necessary for us to understand or respond to your request, we may be unable to assist you. Submitting a Website form does not itself create a consulting agreement.
7. Cookies and Similar Technologies
The Website may use cookies and similar technologies for purposes including essential Website functionality, security, remembering privacy preferences and, where enabled, analytics or other non-essential functions. Strictly necessary cookies may be used without consent where they are required to provide the Website or a service expressly requested by the user. Non-essential cookies, including analytics or marketing cookies, will only be used where the required consent has been obtained. You can accept, reject or manage non-essential cookies through the Website's cookie consent settings and may change your choices where that functionality is available. More detailed information about the cookies and similar technologies used on the Website should be read together with the Website's Cookie Policy or cookie consent information.
8. Business and Marketing Communications
We may contact you in connection with an enquiry, consultation, project or existing business relationship. We may send marketing or promotional electronic communications only where permitted by applicable law. Where consent is required, marketing communications will only be sent after consent has been obtained. Where applicable law permits communications to existing clients concerning our own similar services, recipients will be given a clear and easy way to object or unsubscribe.
You may ask us to stop sending marketing communications at any time by contacting info@complantconsulting.com or by using an unsubscribe method provided in the relevant communication.
9. Sharing Personal Data
We do not sell personal data. We may share personal data only where reasonably necessary with recipients such as:
- website hosting, form processing and infrastructure providers
- email and communication service providers
- cloud storage and business software providers
- IT, website maintenance and cybersecurity providers
- analytics providers, where the required consent has been obtained
- professional advisers, including legal and accounting advisers
- consultants, contractors or service providers involved in providing an agreed service where appropriate
- public authorities, regulators, courts or other bodies where disclosure is required or permitted by law
Where a service provider processes personal data on our behalf, we use appropriate contractual and organisational safeguards where required by applicable law.
10. International Data Transfers
Some of the service providers used to operate the Website or our business may process personal data outside Cyprus or outside the European Economic Area ("EEA").Where personal data is transferred outside the EEA, we will use a transfer mechanism recognised under applicable data protection law where required. Depending on the destination and recipient, this may include an adequacy decision adopted by the European Commission, Standard Contractual Clauses or another legally recognised safeguard. You may contact us for further information about safeguards applicable to a particular transfer.
11. Data Retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.
The retention period depends on factors including:
- the nature and purpose of the information
- whether an enquiry develops into an ongoing business relationship
- the duration of a consulting or commercial relationship
- applicable legal, tax, accounting or regulatory requirements
- applicable limitation periods
- whether information is reasonably required to establish, exercise or defend legal claimsEnquiry information that does not result in an ongoing relationship will not be retained indefinitely.
Where personal data is no longer required, it will be deleted or anonymised where reasonably practicable, subject to applicable legal obligations.
12. Data Security
We use appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. Access to personal data is limited to persons and service providers who reasonably require access for legitimate business purposes.No method of internet transmission or electronic storage can be guaranteed to be completely secure.
13. Your Data Protection Rights
Subject to the conditions and limitations provided by applicable law, you may have the right to:
- request access to personal data we hold about you
- request correction of inaccurate or incomplete personal data
- request deletion of your personal data
- request restriction of processing
- object to processing based on legitimate interests
- object at any time to processing for direct marketing
- request portability of certain personal data where applicable
- withdraw consent at any time where processing is based on consent
- lodge a complaint with a competent supervisory authority
To exercise your rights, contact:
Email: info@complantconsulting.com
We may request information reasonably necessary to verify your identity before acting on a request.
14. Complaints
If you believe that your personal data has been processed in breach of applicable data protection law, you have the right to lodge a complaint with a competent supervisory authority.
In Cyprus, the supervisory authority for personal data protection is the Office of the Commissioner for Personal Data Protection.You may also contact us at info@complantconsulting.com so that we can address your concern directly.
15. Automated Decision-Making
We do not use personal data collected through the Website for solely automated decision-making, including profiling, that produces legal effects concerning an individual or similarly significantly affects an individual.
16. ChildrenThe Website and our consulting services are primarily intended for businesses, organisations, entrepreneurs and professionals. The Website is not directed at children, and we do not knowingly seek to collect personal data from children through the Website.
17. External Websites
The Website may contain links to websites or services operated by third parties. We do not control the privacy practices, security or content of third-party websites. We recommend reviewing the privacy information provided by the relevant third party before submitting personal data to it.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the Website, our services, business practices, service providers or applicable law. The current version will be published on the Website together with the date of the latest update. Where required by law, we will provide additional notice or obtain consent before materially changing how personal data is processed.
19. Contact
For questions concerning this Privacy Policy, the processing of your personal data or the exercise of your data protection rights, please contact:
COMPLANT CONSULTING LTD.
Nicosia, Republic of Cyprus
Email: info@complantconsulting.com
Telephone: +357 22 000516
Last updated: 18 September 2026
